Flamingo Window Pro Terms and Conditions (DBA Yuletide Lights)
Last updated: October 1, 2024Welcome to Flamingo Window Pro! By booking and using our window cleaning services, or holiday light installation services under our DBA Yuletide Lights, you agree to the following terms and conditions. Please read them carefully.1. Services ProvidedFlamingo Window Pro offers professional services, including:
Interior and exterior window cleaningScreen washingPressure washing and soft washing servicesRoof washingHoliday light installation services (DBA Yuletide Lights)
Please note that our window cleaning service does not include masking or de-webbing.2. Pricing and Payment
All prices are based on the scope of work agreed upon during the initial consultation or booking.A non-refundable deposit may be required to confirm your appointment.Payment in full is due upon completion of the service, unless otherwise agreed upon.We accept various forms of payment, including cash, credit card, and online payments. Additional fees may apply for specific payment methods.
3. Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 24 hours before the scheduled service. Cancellations made within 24 hours of the appointment may result in a cancellation fee.In case of inclement weather or other unforeseeable events, Flamingo Window Pro reserves the right to reschedule the appointment.
4. Customer Responsibilities
The customer is responsible for ensuring clear access to the windows and surrounding areas prior to the scheduled service.If there are any obstructions (e.g., furniture, plants), the customer must remove them before the cleaning service begins.Flamingo Window Pro is not liable for damage caused by failure to remove obstructions or provide clear access.
5. Satisfaction GuaranteeWe strive for complete customer satisfaction. If you are not satisfied with the service provided, please notify us within 24 hours, and we will address the issue by re-cleaning the affected areas at no additional cost.6. Limitations of Liability
While we take great care in providing our services, Flamingo Window Pro is not responsible for pre-existing damage to windows, frames, or surrounding property.We are not liable for any damage resulting from unforeseen circumstances, such as accidents, weather, or other acts of nature.Any claims or issues regarding the service must be reported within 24 hours of completion.
7. Use of Personal InformationFlamingo Window Pro collects personal information for the purpose of scheduling and completing services. We respect your privacy and will not share your information with third parties without your consent, except where required by law.8. Changes to TermsFlamingo Window Pro reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website and will apply to all services booked after the effective date of the changes.9. Governing LawThese Terms and Conditions are governed by the laws of the state of California. Any disputes arising from these terms shall be resolved in the courts of Los Angeles, CA.Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Flamingo Window Pro (DBA Yuletide Lights)
Phone: (323) 435-7464
Email: Info@flamingowindowpro.com
Flamingo Window Pro Website Terms and Conditions (DBA Yuletide Lights)
Last updated: October 1, 2024Welcome to Flamingo Window Pro’s website. By accessing or using our website, which also represents the services offered under our DBA Yuletide Lights, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.1. Acceptance of TermsBy using the website, you acknowledge that you have read, understood, and agree to be bound by these terms, as well as any other applicable laws and regulations.2. Changes to TermsFlamingo Window Pro reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes signifies your acceptance of the new terms.3. Privacy PolicyYour use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy [insert link to Privacy Policy] for more information.4. Use of the WebsiteYou agree to use the website only for lawful purposes and in accordance with these Terms and Conditions. You may not:
Use the website in any way that violates any applicable local, state, national, or international law or regulation.Attempt to gain unauthorized access to the website, its servers, or any data or information stored on it.Interfere with or disrupt the website, its servers, or networks connected to the site.
5. Intellectual PropertyAll content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Flamingo Window Pro or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited without prior written consent.6. Third-Party LinksOur website may contain links to third-party websites for your convenience. Flamingo Window Pro is not responsible for the content, accuracy, or practices of these third-party sites. Accessing these sites is at your own risk, and you should review their respective terms and conditions.7. Disclaimer of WarrantiesThe website and its content are provided on an "as-is" and "as-available" basis without any warranties, either express or implied. Flamingo Window Pro does not guarantee that the website will be available at all times or that it will be free from errors, viruses, or harmful components.8. Limitation of LiabilityTo the fullest extent permitted by law, Flamingo Window Pro will not be liable for any direct, indirect, incidental, special, or consequential damage arising out of your use of the website or inability to access the website.9. IndemnificationYou agree to indemnify, defend, and hold harmless Flamingo Window Pro, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, or expenses (including attorney's fees) arising from your use of the website or your violation of these Terms and Conditions.10. Governing LawThese Terms and Conditions are governed by the laws of the state of California. Any disputes arising from your use of the website shall be resolved in the courts of Los Angeles, CA.11. TerminationFlamingo Window Pro reserves the right to terminate or suspend your access to the website, without prior notice or liability, for any reason, including but not limited to your violation of these Terms and Conditions.12. Contact UsIf you have any questions about these Terms and Conditions or the use of our website, please contact us at:
Flamingo Window Pro (DBA Yuletide Lights)
Phone: (323) 435-7464
Email: Info@flamingowindowpro.com
Flamingo Window Pro Privacy Policy (DBA Yuletide Lights)
Last updated: October 1, 2024Flamingo Window Pro (“we,” “us,” or “our”), which also operates under the DBA Yuletide Lights, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, flamingowindowpro.com (the “Site”), or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.1. Information We CollectWe may collect the following types of information when you interact with our Site or use our services:a. Personal Information
Personal information refers to any information that can be used to identify you. We may collect personal information, including but not limited to:
NameEmail addressPhone numberMailing addressPayment informationService preferences and requests
b. Non-Personal Information
We may collect non-personal information about how you interact with our Site, including:
Browser typeDevice typeIP addressOperating systemPages visited on our SiteReferring website or search engineDate and time of visit
2. How We Collect InformationWe collect personal and non-personal information in a variety of ways, including but not limited to:
Directly from you when you fill out forms, request services, or contact us through the Site.Automatically through cookies and similar technologies when you browse the Site.
3. Use of InformationWe may use the information we collect for the following purposes:
To provide, maintain, and improve our services.To process payments and transactions.To respond to inquiries, comments, or customer service requests.To communicate with you about services, promotions, or other news related to Flamingo Window Pro and Yuletide Lights.To monitor and analyze trends, usage, and activities on our Site.To comply with legal obligations and protect our rights.
4. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to collect and store certain information when you visit our Site. Cookies help us improve your experience by understanding your preferences and tracking usage patterns. You can adjust your browser settings to refuse cookies, but doing so may limit your access to some features of the Site.5. Sharing of InformationWe do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers that help us operate our Site, process payments, or perform other business functions.Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or legal request, or to protect the rights, safety, and security of Flamingo Window Pro, Yuletide Lights, our customers, or others.Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
6. Data SecurityWe take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure. We cannot guarantee the security of your data, and any transmission is at your own risk.7. Retention of InformationWe retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When personal information is no longer needed, we will securely delete or anonymize it.8. Your Rights and ChoicesYou have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask that we correct or update it.Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.Delete Information: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
9. Children’s PrivacyOur Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.10. Third-Party WebsitesOur Site may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites or services. We encourage you to review the privacy policies of those websites before providing any personal information.11. Changes to This Privacy PolicyFlamingo Window Pro (DBA Yuletide Lights) reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the new Privacy Policy.12. Contact UsIf you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Flamingo Window Pro (DBA Yuletide Lights)
Phone: (323) 435-7464
Email: Info@flamingowindowpro.com
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage treads for our websites. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the sites and services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular user. In other words there is no personally identifiable information(PII) collected automatically. You must willfully opt in by inputting your information on a contact form, appointment widget, or survey with in our online pages before PII is collected or stored.
If you apply or attempt to apply to receive assistance through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.
Information usage, storage and confidentiality
Information about your financial situation and Personally Identifiable Information that you provide to us in writing, via email, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence.
We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered confidential, restricted by law, or specifically restricted by a contractor/client signed consent form.
Limited right to use non-identifying personal information from text messages, emails, letters, notes, reviews and other sources:
Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Flamingo Window Pro - Window Cleaning. We reserve the right to use non-identifying information about our clients (those who receive services from or through us) for promotional purposes that are directly related to our mission.
Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without the client’s express advance permission.
You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.
Cookies Information
When you visit the website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer or mobile device that uniquely identifies your browser and lets Flamingo Window Pro - Window Cleaning enhance your navigation through the site and login faster if you have an account in our systems. A cookie may also convey information to us about how you use the site like link clicks and page views along with other actions that take place on the website. This helps us track interactions allowing us to improve for a seamless user experience over time.
Questions or concerns about Flamingo Window Pro - Window Cleaning's Policies?
If you have any questions about our privacy policy please send an email to Flamingo Window Pro - Window Cleaning with "Flamingo Window Pro - Window Cleaning Privacy Policy" in the subject line or give us a call at the number below.
Contact Us
+13234357464
Flamingo Window Pro - Window Cleaning
Santa Monica, California 90291
Service Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
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